Privacy Policy

This Privacy Policy explains how PropertyHub Kenya collects, uses, and protects personal information when you use our platform. By accessing or using the platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Company or agency name
• Account login credentials

Listing Information

• Property descriptions
• Images and media uploaded
• Location details of properties

Technical Information

• IP address
• Browser type
• Device information
• Usage activity on the platform

2. How We Use Your Information

We use collected data to:

• Create and manage user accounts
• Display property listings
• Connect buyers, sellers, and agents
• Improve the platform and services
• Prevent fraud and misuse
• Communicate updates and support messages

We do not sell personal user data to third parties.

3. Data Protection and Security

PropertyHub Kenya implements reasonable technical and organizational measures to protect user data from:

• Unauthorized access
• Data loss
• Misuse or alteration

However, no online platform can guarantee 100% security.

4. Data Sharing

We may share information with:

• Law enforcement authorities when legally required
• Payment processors for subscription services
• Service providers that help operate the platform

We do not share personal data for advertising resale purposes.

5. Cookies

The platform may use cookies to:

• Improve website functionality
• Remember login sessions
• Analyze usage patterns

Users can disable cookies in their browser settings, though some features may not function properly.

6. User Rights

Under the Kenya Data Protection Act, users have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request deletion of their data
• Withdraw consent for certain processing activities

Requests may be sent to our support email.

7. Data Retention

We retain personal data only as long as necessary to:

• Provide platform services
• Comply with legal obligations
• Resolve disputes

8. Changes to this Policy

PropertyHub Kenya may update this Privacy Policy from time to time. Updates will be posted on the platform.

9. Contact

For privacy-related inquiries:
PropertyHub Kenya
Email: support@propertyhubkenya.co.ke